Learning and Improving one project at a time
Computer Engineering graduate with a solid foundation in software development, ready to grow and contribute to real-world projects
Professional Summary
Exploring web and cloud-native applications development.
I'm a Computer Engineering graduate with hands-on experience in full-stack development, cloud-native applications, and technical support. I've worked with Golang, React, and Google Cloud, and have solid understanding of Agile practices, CI/CD, and software design. I'm currently focused on improving my skills in web development and cloud-native applications development. I'm actively seeking for entry-level or junior software development roles where I can contribute, learn, and continue to grow as a developer.
Academic background
Education
B.A.Sc. in Computer Engineering
University Of Ottawa • 2019 - 2023 • Ottawa, ONDeveloped a solid foundation of traditional engineering principles. Specialized in programming and software engineering concepts. Graduated Magna Cum Laude.
Technology Stack
Platforms and Programming Languages
Career Path
Experience
Customer Technical Support
Vidéotron • October 2024 - December 2024 • Montreal, QC- Resolved 15+ customer inquiries per day across mobile, internet, and TV services, achieving a 80% first-contact resolution rate.
- Documented customer issues and resolutions in support tickets, ensuring accurate records and efficient technician dispatch.
- Leveraged internal Standard Operating Procedures (SOPs) and knowledge bases to deliver consistent high-quality technical support.
Tools Programmer Intern
Ubisoft • May 2022 - August 2022 • Montreal, QC- Supported the migration of the game development pipeline from Python 2 to Python 3 by refactoring legacy scripts and performing testing for stability.
- Implemented functionalities for a reusable abstract interface with the Autodesk Maya C++ API, enabling cross-version compatibility for digital content creation tools.
- Improved reliability by refactoring legacy code and adding unit tests.
Web Developer Intern
Ubisoft • May 2021 - August 2021 • Montreal, QC- Added new features to a 3D web visualization library using Three.js and Angular, enabling interactive display of video game testing session data.
- Authored detailed technical documentation for 3D visualization features to streamline developer integration and improve codebase maintainability.
- Built interactive showcases with real game data, driving developer adoption of new features.